ring
peach
chilli

Is your CX giving ‘Long-Term’ or ‘One-Night Stand’?

Watch the trailer

LET'S BE HONEST.

Some brands are out here wining and dining their customers. Remembering their order. Anticipating their needs. Making them feel like the only one.

Others are ghosting after the first purchase, blasting the same email to 200k contacts, and wondering why retention is tanking.

Episodes

Episode 1 thumbnail
No.1 — Most Popular

The Neuroscience of Belief: Why Your Brain Lies to You Every Single Day — Dr. Clara Voss

What if everything you think you know about yourself is a carefully constructed illusion? Dr. Clara Voss, Director of Cognitive Sciences at the Meridian Institute, has spent 20 years mapping the gap between what the brain perceives and what is actually real. In this landmark conversation, she dismantles the myths we live by and reveals the hidden architecture of human belief.

Watch episode →
Apple Spotify YouTube
Episode 2 thumbnail
No.2 — Most Popular

How to Build Empires: The Untold Rules of Power, Wealth & Survival — Marcus Theil

Marcus Theil built three billion-dollar companies from nothing and lost everything twice. Now he's sharing the unspoken playbook that no business school will ever teach you. From negotiating with hostile governments to navigating personal collapse, this episode is an unflinching masterclass in resilience and strategy.

Watch episode →
Apple Spotify YouTube
Episode 3 thumbnail
No.3 — Most Popular

EXCLUSIVE: Former Intelligence Chief Reveals What Governments Are Hiding About AI — Priya Nandan

Priya Nandan spent 18 years operating at the highest levels of global intelligence before walking away to warn the world. In this explosive and deeply unsettling conversation, she pulls back the curtain on what world leaders actually know about artificial intelligence — and why the public timeline is decades behind the classified one.

Watch episode →
Apple Spotify YouTube
Episode 4 thumbnail
No.4 — Most Popular

Oxford Philosopher: The 9 Lies About Happiness That Are Making You Miserable — Prof. Samuel Osei

Professor Samuel Osei has spent 30 years studying what actually makes human beings happy — and his findings contradict almost everything the self-help industry tells you. In a conversation that is equal parts rigorous and revelatory, he breaks down the philosophical and empirical case for a radically different approach to a meaningful life.

Watch episode →
Apple Spotify YouTube
Episode 5 thumbnail
No.5 — Most Popular

The Sleep Scientist Who Changed Everything We Thought We Knew About the Human Body — Dr. Fatima Reyes

Dr. Fatima Reyes is the world's foremost authority on circadian biology and sleep medicine. Her peer-reviewed research has overturned decades of medical consensus and her findings have been adopted by the world's elite sports franchises, military units, and Fortune 500 boardrooms. This episode will change how you spend every night for the rest of your life.

Watch episode →
Apple Spotify YouTube

Listen & watch

Subscribe now on your
favourite platform

Apple Podcasts YouTube Spotify

Join the Community

Brand Life — presented by Louise Goodthorp Campaign Life — presented by Olivia Phillips Paid Life — presented by Dale Olorenshaw

Contact Us

Get in touch
with our team

Interested in appearing on CX Life, partnering with us, or just want to say hello? Fill in the form below and a member of our team will be in touch.

We take your privacy seriously. Your details will only be used to respond to your enquiry and will never be shared with third parties or used for any other purpose without your explicit consent.